This privacy policy clearly sets out how important your personal data is to us. It explains what information is collected when you use the ucghor platform, how it is used, and how you can manage and control your own data.
Ucghor (https://ucghor.win), or "we", is a trusted online gaming and betting platform for users in Bangladesh. When you use ucghor, we collect certain personal information. This privacy policy explains what that information is, how it is collected, how it is used, and what rights you have.
By registering on or continuing to use the ucghor platform, you are considered to have accepted this privacy policy. We recommend reading the full policy before registering. If you need clarification on any part, feel free to reach out to our support team.
Important: This policy applies to the ucghor platform only. For third-party websites or services, please refer to their respective privacy policies.
Various types of information may be collected when you create an account, make a payment, or use the ucghor platform. We only collect what is genuinely needed to provide you with our services.
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity-Related | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact-Related | Mobile number, email address | Account verification and notifications |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Deposit & Withdrawal Processing |
| Gaming Activity | Betting history, win/loss records | Service Improvement & Responsible Gaming |
| Devices & Technology | IP address, browser information, device ID | Security & Fraud Prevention |
Documents you submit during KYC — such as photos of your national ID or passport — are stored in encrypted form on secure servers. This information is accessible only to authorized ucghor staff and legal authorities when required.
Ucghor uses your information only for specific, defined purposes. Your data is never used for unrelated or unauthorized activities.
ucghor never sells your personal information to advertisers or third parties. This is a firm principle we do not compromise on.
The ucghor website and app use cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to stop working.
The ucghor mobile app uses device storage in place of cookies, which falls under the same privacy policy.
Ucghor uses industry-standard technology and practices to protect your information. Below are our core security measures:
Please keep in mind — transmitting data over the internet is never entirely risk-free. Despite ucghor's best efforts, no system is 100% impenetrable. Keep your password strong and never share it with anyone.
Ucghor retains your information only for as long as necessary — no longer. Retention periods vary depending on the type of data and the purpose it was collected for:
After the designated retention period, data is securely deleted or anonymized.
Ucghor believes you should have full control over your own data. You have the following rights:
You can request to see what information ucghor holds about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of data that goes beyond legal retention requirements.
You may request that we stop using your data for specific purposes.
You may request a copy of your data in a standard, portable format.
You may object to marketing communications or profiling.
To exercise any of these rights, contact our support team by email. We aim to respond within 30 business days.
Ucghor is strictly a platform for users aged 18 and above. We do not knowingly collect any information from minors.
A note for parents — if your child has accidentally registered on ucghor, please contact our support team immediately.
Ucghor may update this privacy policy from time to time. Any changes will be published on this page, and the date of the most recent update will be shown at the top.
For significant changes, advance notice will be sent to your registered mobile number or email. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
After any policy change, a summary of the updated policy may be displayed when you log in to your ucghor account.
For any questions, complaints, or requests regarding this privacy policy, please contact our data protection team. We will do our best to respond as quickly as possible.
Here is a quick overview of the steps we take to protect your information on ucghor.
Every transaction and piece of personal data you share is protected by TLS/SSL encryption. Third parties have no way of accessing your data.
Ucghor never sells your personal information to advertisers or third parties. This is a core part of who we are.
Your identity documents are stored on secure, encrypted servers. Only authorized personnel can access them when necessary.
Ucghor operates a 24/7 security monitoring system to automatically detect suspicious activity.
Opting out of marketing messages, correcting your data, or requesting deletion — it's all in your hands. Contact support at any time.
Ucghor conducts regular security audits and penetration testing to ensure your data remains protected at all times.
Your privacy is our priority. Join ucghor and experience Bangladesh's most secure gaming platform.